Burke Onsite

Computer Solutions

Business - 828-475-9595 - Residential - 828-437-7370

Who We Are

WE’VE MOVED!
Burke Onsite has moved to Main Street Valdese
101 Main St W, Valdese, NC 28690

Thank you for all of those who voted us Best Of Burke 2019. We really appreciate it!

Here at Burke Onsite Computer Solutions, we provide various technology services onsite and at our repair shop in Valdese, NC. We are known in our community for being fast, honest, dependable and friendly. We have been recognized by the Morganton New Herald for the best Best in Burke for Burke County computer repair and Morganton computer repair.

Our repair shop is located in Freedom Plaza at 123A Wamsutta Mill Road in Morganton, NC.

We have provided morganton computer repair services in Burke County, Catawba County, Caldwell County, and Mcdowell County for over ten years.

All of our techs are very knowledgeable have been with us over seven years! All of our technicians are Dell certified.

Our services include: computer repair services, network installation and maintenance, cabling services, website design, website hosting, offsite/onsite data backups, data recovery, computer training, virus removal, spyware removal, computer restorations, laptop repair, tablet repair, computer training, wireless technology installation, and wireless network installations.

We provide technology services in Morganton, Hickory, Marion , and Lenoir North Carolina. We also have clients in Colletsville, Cornelius, Fayetteville, and Charlotte North Carolina as well as Roanoke, and Richmond Virginia and Lancaster South Carolina.

We also provide printer toner to our established client at www.burketoner.com

 

The Begining

Burke Onsite Computer Solutions was started in 2002 with very humble beginnings. It was born with a single screwdriver, a $20 yellow page ad, a very supportive wife and family, and a desire to provide a onsite technology support business that was trustworthy, fast, efficient and affordable.

Seventeen years later, with the help of a team of knowledgeable, dedicated technicians and very loyal clients, we have grown to be the biggest technology support business in western North Carolina.

Milestones

2002 – Burke Onsite Computer Solutions was born. First client was the Morganton Housing Authority with a receipt printer issue.

2004 – Brandon Richards became a partner as a network engineer and the scope of services we provided increased greatly as well as our client list. Burke Onsite also became incorporated.

2006 – Ben Richards joined the team as our Commercial/Residential Onsite Technician.

2007 – David Pope came on board as our Commercial Help Desk Technician.

2008 – All Technicians became Dell Certified Technicians. We also joined the Dell Partner Network.

2009 – Burke Onsite became a Microsoft Partner.

2011 – A brand new facility was purchased in Freedom Plaza located in Morganton, North Carolina and outfitted with a state of the art technology work bench and office.

2012 – We made a big investment in technology infrastructure and implemented a offsite backup data center which backs up our clients mission critical data on four different media devices, storing up to 20 days of back ups.

2014 – Implemented a Internship Program allowing college students the opportunity learn about the information technology field.

2019 – Josh Johnson joined the team a works full time as a IT Specialist for a large healthcare client,

123A WAMSUTTA MILL ROAD, MORGANTON, NC 28655

The Team

In Order Of Team Photo Below

David Pope

828-437-7370

Help Desk Manager & Onsite Commercial Technician

David manages our in-shop information technology help desk, and also provides technology support for our industrial clients. He is a graduate of Western Piedmont Community College and holds a degree in Information Systems.

Specialties: Virus Removal and Laptop Repair

Brandon Richards

828-320-7145

Chief Technology Officer
Co-Owner

Brandon became a partner of Burke Onsite Computer Solutions in July of 2004.  He is a graduate of ECPI College Of Technology, Charlotte. Brandon , his wife Hayley and their daughters, currently reside in  Vale, North Carolina.

Specialties: Networks and Servers

Ronnie Harmon

828-475-9595

Chief Executive Officer
Co-Owner

Ronnie created Burke Onsite Computer Solutions, Inc. in October of 2002. A Veteran of the United States Coast Guard, Ronnie and his wife Katrina have been blessed with two beautiful daughters and currently reside in Valdese, North Carolina.

Specialties: Medical Technologies and Website Design

Ben Richards

828-320-7146

Onsite Commercial & Residential Technician

Ben is a graduate of Catawba Valley Community College, holds a Criminal Justice degree in Cyber Crime Technology and is also our data recovery specialist. Ben currently resides in Vale, North Carolina with his family and beautiful wife Paige.

Specialties: Software and Hardware

Josh Johnson

828-449-8299

Onsite Commercial Technician

Josh is a graduate of Liberty University and holds a Bachelor’s Degree in Data Networking and Information Security. Josh currently resides in Rutherford College, North Carolina with his beautiful wife Chelsey and their five awesome children.

Specialties: Healthcare Technologies

Services

• Hardware Installation & Repair
• Software Installation & Repair
• Complete PC Set-Ups
• Network Installation & Repair
• Network Maintenance
• Website Design & Hosting
• Graphic & Logo Design
• Security and Privacy Consulting
• DSL Installation & Repair
• Network & Telecom Cabling (Wiring)
• Server Installation & Repair V
• Virus Detection and Removal
• Spyware Detection and Removal
• Printer Installation & Repair
• Computer Training
• Remote and Onsite Backup Services
• Google Apps Intergration

 

 

Printer Toner

Burke Onsite Computer Solutions is always looking for ways to save our clients money on technology. This site was created with the purpose of saving our clients money (40% to 70%) on expensive OEM printer toner cartridges. To make this possible we have partnered with a ISO 9001 and ISO 14001 certified toner supplier with one of the best reputations in the industry. We have tested these products extensively with the help of our clients, and they have proven to be a excellent low cost alternative to expensive OEM products. Here are the details:

  • All our toner cartridges are 100% guaranteed by us, which means we will replace any defective cartridge fast and with no questions asked.
  • Our toner are compatible cartridges meaning they are produced using brand new parts not remanufactured parts and will not void printer warranties.
  • Our toner cartridges have a 2% or less defect rate, the same as OEM toner cartridges!
  • All prices include free 2 day shipping!

Please contact Ronnie Harmon – 828-475-9595  or email ronnie@burkeonsite.com to find out how we can save your company up to 70% on printer toner. Registered clients can log in to their Burke Onsite Printer Store here.

FAQ

Do you sell computers?

Yes, well sell Dell business class desktops and laptops.

I want to buy a computer from a big box store, what should i buy?

You should buy one with a very, very good warranty.

Do you also sell refurbished computers?

Yes. We offer Dell Certified refurbished computers.

Will you buy my computer?

No. We do not buy used computers.

Do you come to my home or business?

Sure. Usually the same day! Often within the hour of the call!

Do you have a repair shop where I can bring my computer?

Yes. We are located at 123A Wamsutta Mill Road, Morganton, NC. Very nice place to!

Do you work on Apple/Mac computers?

Yes to some degree. Call us and we will let you know if we can help.

I don’t know much about computers, will you make me feel stupid?

Absolutely not! If everyone knew everything about computers, we wouldn’t have jobs.

What method of payments do you accept?

Cash, Credit Cards, Checks, even Chickens and Cows!

When do I pay for your services?

We invoice businesses (Net 15) – Shop repairs are paid when picking up.

Do you know any jokes?

Yes! Call us and we will tell you one!

Do you have references?

Yes. Call us and we will provide you a list. You can also call just about any business in Burke County.

I am looking for a husband for my daughter, or my ex-wife, are all of you married?

Yes, we are all happily married and very scared of our wives, sorry.

Contact

Physical Address

101 Main St W

Valdese, NC 28690

Phone

Commercial – 828-475-9595 – Residential – 828-437-7370

Day Open Close
Monday 8:00am 5:00pm
Tuesday 8:00am 5:00pm
Wednesday 8:00am 5:00pm
Thursday 8:00am 5:00pm
Friday 8:00am 5:00pm
Saturday Closed
Sunday Closed